FAQs  |  Contact Us  |  Site Map    skip navigation
AZ.gov Arizona's Official Web Site
State of Arizona
Department of Revenue

Where’s My Refund, forms and help available

More than 1.6 million taxpayers have filed their Arizona individual income tax returns. Individuals must file and pay before the individual income tax deadline on Tuesday, April 15, 2014.

There are several ways to file your income tax returns with the most popular being e-Filing.
E-file software offers easy step-by-step instructions, assists in detecting costly errors before filing, and can cut the time to receive a  refund to as little as two weeks with direct deposit. If you owe, you can still e-file and pay electronically by April 15, 2014 to avoid penalties and interest.

Arizona has partnered with the Free File Alliance which allows qualified taxpayers to choose from multiple free file offerings and directs them to a private company’s website where they can use the free service to prepare and file their returns electronically. Free File brand-name software does the work for you with free tax preparation and free e-filing. To take advantage of this program you must start by using the link http://www.azdor.gov/EServices/Individuals.aspx on the Arizona Department of Revenue website.

For those who do not qualify for the Free Filing, Arizona offers fillable forms, which are online versions of tax forms designed for people who prefer to prepare their own returns. Fillable forms which do some of the math for you are printed with a 2-D barcode which relates to faster processing time and a quicker refund (if eligible).

If you e-File and choose direct deposit, you can expect your refund within two weeks of the date you filed.  If you filed a paper return, expect your refund within 12 weeks of the date you filed.

Where’s My Refund
Refund status can be obtained by using the “Where’s My Refund” link on our website www.AZTaxes.gov. Or you can also use the automated phone system by calling (602) 255-3381 and after making the language selection, select Option 2 for refund status. Please have your tax information ready before calling.

Answers to frequently asked questions about your individual income tax return for 2013, can be found here

Representatives are available to assist you Monday through Friday, 8:00am to 5:00pm (MST).
 (602) 255-3381 (in Phoenix) or
 1-800-352-4090 (Toll -free statewide, outside of Maricopa County)

Arizona forms and instructions are available to print at http://www.azdor.gov/Forms.aspx

Posted on Friday, April 04, 2014 (Archive on Monday, April 14, 2014)

Online Services