The mission of the Arizona Department of Revenue is to serve the people of Arizona by administering tax laws with integrity, fairness and efficiency.
It is our vision that we set the standard for tax services.
Tax laws that fall under the department’s purview are primarily in the areas of income, transaction privilege (sales), use, luxury, withholding, property, estate, fiduciary, bingo, and severance.
The director is a member of the Governor’s cabinet and is responsible for the direction, operation, and control of the department to ensure that the administration and collection of taxes are cost effective and performed with high quality to meet taxpayers’ needs.
Reporting to the director is the chief deputy director and deputy director, who assist the director in the day-to-day operations of the department. The chief deputy director serves as acting director when the director is absent. Also reporting to the director is the problem resolution officer, who acts as the taxpayer advocate within the department. Reporting to both the director and chief deputy director are the senior internal auditor, who oversees the internal audit team and acts as liaison with external auditors and the chief human resources officer.
The department is organized into eight divisions, each managed by an assistant director. Divisions include: Administrative Services, Audit, Collections, Taxpayer and External Services, Information Technology, Process Administration, Property Tax, and Tax Policy and Research. Each division performs specific functions which are integrated to achieve the department’s major external objectives of efficient tax collection and processing, timely enforcement of tax laws, and accurate valuation of property.